BT mail is an email service provided by the telecommunications group called BT Group (formerly known as British Telecom). BT Group is the biggest provider of fixed-line, broadband, and mobile services in the UK, and also provides subscription television and IT services and operates in over 180 countries.
Bt mail comes in 3 types: Basic (which is free), standard, and premium.
In this Article:
How much is bt mail premium subscription
The premium subscription for bt mail costs £7.50 a month. This allows you to create up to 10 extra email addresses for family and friends.
How to Login to btinternet email on Android & iPhone
You can log in by using the web browser on your phone to access their website https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin
You can also log into bt internet email by using the app
How to contact bt mail by email
You can contact bt mail through their email enquire-btshop@bt.com
How to change btinternet email password
To change your btinternet email password, follow the steps below
- Log into your bt email account
- Click Settings.
- Scroll down to ‘Your BT ID details’
- Click on Edit password.
- Enter your new and existing passwords in the required fields,
- Then click Next.
- You’ll see a confirmation screen completing the password change.
How to close bt mail email account
If you want to close your bt mail account the steps below can help you.
- visit www.bt.com/MyBT and log in
- If you’ve got broadband with BT, select Your products, then scroll down to the Email tile and select the link to Manage
- Premium email customers will need to select the Premium Mail option and then the link to Manage
- Next select the email address or addresses you want to delete and confirm. You may be asked to provide the password
- Once you’ve deleted the email address, we’ll send you an email confirmation. We’ll also send one to the user of the email address.
What happens to my email if I leave bt mail?
If you leave your bt mail after 60 days, it will be deleted permanently.
How to set up btinternet email on android
The steps below will show you how to set up btinternet email on your android phone
- Go to settings
- Click on accounts
- Click add accounts
- Then click email
- Enter your email address and password
- Click on manual setup
- Select IMAP account
Fill out the areas with the details below
Email: enter email including @btinternet.com or @btopenworld.com
Username: enter username@btinternet.com or username@btopenworld.com
Password: enter your btinternet password
IMAP SERVER: mail.btinternet.com
Security type: SSL
Port: 993
SMTP server: mail.btinternet.com
Security type: SSL
Port: 465
- Enable require authentication (to send emails)
- Enter your email address including @btinternet.com or @btopenworld.com in the text box that appears
- Enter your password in the next text box
- Click on sign in and you are all set
How to install btinternet email on Android and iPhone
To first install the btinternet email on your android and iPhone, you first need to download the app on the google play store for android and on apple Appstore for iPhone
How do I get bt mail email on my iPhone?
The steps below will show you how to set up btinternet email on your iPhone
- Go to settings
- Select mail
- Click on add account
- Select other
- Click on add mail account
Then fill the areas with the details below
Email: enter email including @btinternet.com or @btopenworld.com
Password: input your btinternet password
Description: input BT email
- Select next
- Select IMAP
Name: email address with @btinternet.com or @btopenworld.com
Email: email address with @btinternet.com or @btopenworld.com
Description: BT email
Under incoming server post
Hostname: mail.btinternet.com
Username: username@btinternet.com or username@btopenworld.com
Password: input your btinternet password
UNDER OUTGOING MAIL SERVER
Hostname: mail.btinternet.com
Username: username@btinternet.com or username@btopenworld.com
- Select next
- Click on save
- Choose accounts
- Choose your email account
UNDER OUTGOING MAIL SERVER
Select SMTP
UNDER PRIMARY SERVER
Select mail.btinternet.com
Enable use SSL
Under server port input 465
- Select done
- Select account
- Then advanced
Enable use SSL
Under server port input 993
- Select accounts
- Click done
- Select accounts on the top left corner and you are all set
How do I reset my btinternet email password?
To reset your btinternet email password, go to https://my.bt.com/s/apps/appsselfserve/index.html#/forgotPassword
And fill out the necessary information in order to reset your password
How do I setup my bt mail email on my iPad
- Go to your iPhone/iPad home screen and tap Settings.
- Scroll down to Mail, Contacts, Calendars.
- Tap Add Account.
- Scroll down and tap Other.
- Tap Add Mail Account.
- Put the name you want people to see when they get mail from you in the Name field.
- Enter your BT Business username in the Address field. For example, firstname.lastname@btconnect.com or, where you have registered a custom domain, you@yourcompany.com.
- Enter your BT Business password in the Password field.
- In the Description field enter the name you want to use to identify the account.
- Tap Next. If you get an error message at this point, tap OK.
- Make sure that POP is selected at the top of the screen.
- In the Incoming Mail Server section, change the Host Name to outlook.office365.com
- Now enter 995 in the Server port and set SSL to on.
- Then scroll down to the Outgoing Mail Server section and change the Host Name to smtp.office365.com
- Now enter 587 in the Server port and set SSL to on.
- Set Outgoing Mail Authentication to password and enter your email address and password.
- Tap Save.
- Your settings will now be verified and you’ll then see your Account screen. This may not happen automatically, so simply tap btconnect account to access your email.
How do I set up a second email address on bt mail?
To create a second email on bt mail, follow the steps below
- Log in to My BT with your BT credentials
- Click on Your products
- Scroll down to email and select Manage
- Select Create new email address
- You’ll be asked to choose your new email address and provide a password for it. When you’ve done this, click Create email
- You’ll receive a confirmation message and your new email address will be linked to your BT ID
Difference between bt mail and TalkTalk email
TalkTalk mail and bt mail are different email providers. The difference between them is that Talk Talk is a budget brand, while BT is a premium brand. BT packages are more expensive than TalkTalk packages
How to create a folder in bt mail
- Log into your bt mail
- Click on the + sign assigned to my folders
- Type the name your want for the folder
- Press the enter key on your keyboard