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Home » Btinternet email mail login: Account setup for Android and iPhone

Btinternet email mail login: Account setup for Android and iPhone

Btinternet email mail

BT mail is an email service provided by the telecommunications group called BT Group (formerly known as British Telecom).  BT Group is the biggest provider of fixed-line, broadband, and mobile services in the UK, and also provides subscription television and IT services and operates in over 180 countries.

Bt mail comes in 3 types: Basic (which is free), standard, and premium. 

How much is bt mail premium subscription

The premium subscription for bt mail costs £7.50 a month. This allows you to create up to 10 extra email addresses for family and friends.

How to Login to btinternet email on Android & iPhone

You can log in by using the web browser on your phone to access their website https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin

You can also log into bt internet email by using the app

How to contact bt mail by email

You can contact bt mail through their email enquire-btshop@bt.com

How to change btinternet email password

To change your btinternet email password, follow the steps below

  1. Log into your bt email account 
  2. Click Settings.
  3. Scroll down to ‘Your BT ID details’ 
  4. Click on Edit password.
  5. Enter your new and existing passwords in the required fields, 
  6. Then click Next.
  7. You’ll see a confirmation screen completing the password change.

How to close bt mail email account

If you want to close your bt mail account the steps below can help you.

  1. visit www.bt.com/MyBT and log in
  2. If you’ve got broadband with BT, select Your products, then scroll down to the Email tile and select the link to Manage
  3. Premium email customers will need to select the Premium Mail option and then the link to Manage
  4. Next select the email address or addresses you want to delete and confirm. You may be asked to provide the password
  5. Once you’ve deleted the email address, we’ll send you an email confirmation. We’ll also send one to the user of the email address.

What happens to my email if I leave bt mail?

If you leave your bt mail after 60 days, it will be deleted permanently. 

How to set up btinternet email on android

The steps below will show you how to set up btinternet email on your android phone

  1. Go to settings
  2. Click on accounts
  3. Click add accounts
  4. Then click email
  5. Enter your email address and password
  6. Click on manual setup
  7. Select IMAP account

Fill out the areas with the details below

Email: enter email including @btinternet.com or @btopenworld.com

Username: enter username@btinternet.com or username@btopenworld.com

Password: enter your btinternet password

IMAP SERVER: mail.btinternet.com

Security type: SSL

Port: 993

SMTP server: mail.btinternet.com

Security type: SSL

Port: 465

  1. Enable require authentication (to send emails)
  2. Enter your email address including @btinternet.com or @btopenworld.com in the text box that appears
  3. Enter your password in the next text box
  4. Click on sign in and you are all set

How to install btinternet email on Android and iPhone

To first install the btinternet email on your android and iPhone, you first need to download the app on the google play store for android and on apple Appstore for iPhone

How do I get bt mail email on my iPhone?

The steps below will show you how to set up btinternet email on your iPhone

  1. Go to settings
  2. Select mail
  3. Click on add account
  4. Select other
  5. Click on add mail account

Then fill the areas with the details below

Email: enter email including @btinternet.com or @btopenworld.com

Password: input your btinternet password

Description: input BT email

  1. Select next
  2. Select IMAP

Name: email address with @btinternet.com or @btopenworld.com

Email: email address with @btinternet.com or @btopenworld.com

Description: BT email

Under incoming server post

Hostname: mail.btinternet.com

Username: username@btinternet.com or username@btopenworld.com

Password: input your btinternet password

UNDER OUTGOING MAIL SERVER

Hostname: mail.btinternet.com

Username: username@btinternet.com or username@btopenworld.com

  1. Select next
  2. Click on save
  3. Choose accounts
  4. Choose your email account

UNDER OUTGOING MAIL SERVER

Select SMTP

UNDER PRIMARY SERVER

Select mail.btinternet.com

Enable use SSL

Under server port input 465

  1. Select done
  2. Select account
  3. Then advanced

Enable use SSL

Under server port input 993

  1. Select accounts
  2. Click done
  3. Select accounts on the top left corner and you are all set

How do I reset my btinternet email password?

To reset your btinternet email password, go to https://my.bt.com/s/apps/appsselfserve/index.html#/forgotPassword

And fill out the necessary information in order to reset your password

How do I setup my bt mail email on my iPad

  1. Go to your iPhone/iPad home screen and tap Settings.
  2. Scroll down to Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Scroll down and tap Other.
  5. Tap Add Mail Account.
  6. Put the name you want people to see when they get mail from you in the Name field.
  7. Enter your BT Business username in the Address field. For example, firstname.lastname@btconnect.com or, where you have registered a custom domain, you@yourcompany.com.
  8. Enter your BT Business password in the Password field.
  9. In the Description field enter the name you want to use to identify the account.
  10. Tap Next. If you get an error message at this point, tap OK.
  11. Make sure that POP is selected at the top of the screen.
  12. In the Incoming Mail Server section, change the Host Name to outlook.office365.com
  13. Now enter 995 in the Server port and set SSL to on.
  14. Then scroll down to the Outgoing Mail Server section and change the Host Name to smtp.office365.com
  15. Now enter 587 in the Server port and set SSL to on.
  16. Set Outgoing Mail Authentication to password and enter your email address and password.
  17. Tap Save.
  18. Your settings will now be verified and you’ll then see your Account screen. This may not happen automatically, so simply tap btconnect account to access your email.

How do I set up a second email address on bt mail?

To create a second email on bt mail, follow the steps below

  1. Log in to My BT with your BT credentials
  2. Click on Your products 
  3. Scroll down to email and select Manage
  4. Select Create new email address
  5. You’ll be asked to choose your new email address and provide a password for it. When you’ve done this, click Create email
  6. You’ll receive a confirmation message and your new email address will be linked to your BT ID

Difference between bt mail and TalkTalk email

TalkTalk mail and bt mail are different email providers. The difference between them is that Talk Talk is a budget brand, while BT is a premium brand. BT packages are more expensive than TalkTalk packages

How to create a folder in bt mail

  1. Log into your bt mail
  2. Click on the + sign assigned to my folders
  3. Type the name your want for the folder
  4. Press the enter key on your keyboard

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