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How to buy and sell on eBay UK

How to buy and sell on eBay UK

Founded in 1995 by Pierre Omidyar, eBay is an American multinational e-commerce corporation that operated in over 32 countries. It has an online auction and shopping website where people and businesses buy and sell goods and services on a global scale.

What is eBay and how does it operate

Formerly called AuctionWeb, eBay is an American multinational e-commerce cooperation that has an online auction and shopping website where people buy and sell goods and services worldwide. Vendors or sellers on the website are charged fees for their listed items however buyers do not pay any fee to eBay.

eBay Store Locations in the UK

eBay stores are located everywhere in the Uk. Many UK Retailers have outlet stores on eBay where you can save up to 90% on products. 

Ebay UK Contact numbers

You can contact eBay UK on 0800 358 6551

Top 5 eBay Alternatives for British people

Here are the top 5 eBay alternatives for British people 

  1. Amazon
  2. eBid
  3. Artfire
  4. eCrater
  5. Vinted

How to register for an account on eBay in UK

To register an account on eBay

  1. Go to the registration page https://reg.ebay.co.uk/reg/PartialReg
  2. Input your name and email address
  3. Enter a password of your choice
  4. Select register

How to reset or change eBay account password

To change eBay account password

  1. Log into your ebay account
  2. Go to account settings
  3. Click personal details located at the left side
  4. Select password
  5. Click edit and input your new password
  6. Re-enter your new password
  7. Click save

How to change eBay account email

To change eBay account email

  1. Log into your ebay account
  2. Select account
  3. Go to personal information
  4. Click edit which is next to registered email address
  5. Input your new email
  6. Save 

How to delete my eBay account

Deleting your eBay account will take about a month before it is really deleted. To delete your eBay account

  1. Log into your ebay account
  2. Go to account settings
  3. Click close account and delete my data
  4. Select a reason for leaving from the drop-down menu to close your account.
  5. Confirm that you want to close your account by selecting No, please close my account
  6. Tick the box next to I read and understand the above information 
  7. Click Continue

How to buy an item on eBay UK

There are 2 ways to buy an item on eBay namely: placing a bid or using the buy it now option

To buy an item on eBay

  1. Sign into your account
  2. Look for the item you want to buy
  3. Place a bid (You can bid on an item and try to win it for a lower price in an auction) OR
  4. Use the buy it now option (You pay a fixed price and buy the item instantly)

What can I sell on eBay UK

There are a lot of items you can sell on eBay however, you cannot sell these items on eBay:

  • weapons,
  • hazardous materials,
  • unapproved drugs,
  • items encouraging illegal activity, etc. 

Here are some of the items you can sell on eBay

BooksMobile phonesHome appliances 
ShirtsAntiques Furniture
ShoesJewelsSporting equipment 
Computer WatchesHealth products
Televisions Toys Beauty products 

How to sell on eBay in the United Kingdom

Here is how to sell on eBay

  1. Register an ebay account
  2. Take high quality images of the items you want to sell
  3. List your items under the right category
  4. Give the best title to your listing
  5. An accurate description of the items you are selling must be given
  6. Set your listing price
  7. Set an auction date (For sellers you want to auction)

What percentage does eBay take from a sale UK?

In the UK, eBay takes a percentage of 12.8% of the total amount of the sale (This includes the item price, postage, taxes, and any other applicable fees), plus a fixed charge of 30p per order.

How to block a buyer on eBay UK

To block a buyer on eBay 

  1. Log into your ebay account 
  2. Go to the page or section of block bidders or buyers from listings https://offer.ebay.com/ws/eBayISAPI.dll?bidderblocklogin
  3. Enter the buyers name in the field given
  4. Select the buyer
  5. Click submit

How to contact a buyer on eBay UK

There are many ways to contact a buyer on eBay

When someone has already bought an item from you, you can contact the person directly by using the contact member option

You can also contact someone who is yet to win your auction through the steps below

  1. Go to the advanced search option
  2. Select by bidder
  3. Enter the bidder’s username and 
  4. Click search
  5. Select the username you want
  6. Click on their profile
  7. Select contact member 

How to cancel a bid on eBay UK

Here is how to cancel a bid on eBay

  1. Log into your ebay account
  2. Go to cancelling bids placed on your listing http://offer.ebay.co.uk/ws/eBayISAPI.dll?CancelBidShownter 
  3. Enter the item number, the username of the person whose bid you are cancelling, and the reason for cancelling the bid
  4. Select cancel bid

· How to advertise on eBay UK

Here is how to advertise on eBay

  1. Once you are logged into your account
  2. Go to the dropdown menu by the item you want to advertise
  3. Choose promote 
  4. Use our suggested ad rate or under “Ad rate (%),”  
  5. Set your own rate
  6. Choose a campaign of your choice
  7. Select promote listing now

How to do a classified ad on eBay UK

To do a classified ad on eBay

  1. Log into your ebay account
  2. Select sell located at the top of the page
  3. Enter your item details
  4. Select classified ad in the format section
  5. An automatic duration of 28 days will be set

How to contact eBay UK by email

You can contact eBay via email at https://ebay.pissedconsumer.com/sendEmail.html?group=Customer%20Service

How do I contact eBay UK by phone?

You can contact eBay on phone by calling the eBay customer service telephone number 0800 358 3229 for free

How to delete purchase history on eBay UK

You cannot permanently delete items from your purchase history, but you can hide items you’ve bought in the last 60 days.

  1. Go to the more actions’ dropdown menu next to the item you want to hide.
  2. Choose hid item

How to set up an eBay shop UK

To set up an eBay shop in the UK

  1. Log into your ebay account
  2. Go to choose a shop subscription in my ebay https://www.ebay.co.uk/sub/subscriptions
  3. Choose select and review under your chosen or preferred shop package
  4. Enter the name of your shop
  5. Select accept fees and subscribe 

How much does PayPal charge on eBay UK

PayPal charges 2.9% of the amount including postage, plus 30p for each transaction

How to refund a buyer on eBay UK

To refund a buyer on eBay UK

  1. Log into your account
  2. Find the order located in seller hub
  3. Choose the send refund option
  4. Specify a refund amount for the item or for the order
  5. Input the desired refund amount
  6. Click send refund

How to find the item number on eBay UK

You can find an item’s number on the item page, to the right of the listing title. If you’re the seller, you can also find the item number in your confirmation email, and on the Selling section of My eBay.

How to set up an automatic bid on eBay UK

To set up an automatic bid

  1. Log into your account
  2. Find the item you want to bid on
  3. Enter the maximum amount you would like to pay 
  4. Click place bid
  5. Ebay will automatically place bud in increments on your behalf which will be enough to keep you in the lead, but only up to your limit.

Frequently Asked Questions (FAQ)

How to change my eBay account from UK to us

To change your eBay account from UK to us

  1. Visit the change registration information page http://cgi1.ebay.com.sg/ws1/eBayISAPI.dll?ChangeRegistrationShow after signing into you account 
  2. Go to the country field and choose your country from the dropdown menu
  3. Click the change registration information button
  4. Review the changes you made 
  5. Click submit

How to find a seller on eBay UK

To search for a seller on eBay UK

  1. Go advanced search at the right of the search bar
  2. Click by seller on the left side of the page
  3. Check the box that says “Only show items from” and then select the “Specific Sellers” bullet point.
  4. Enter the seller’s ID in the text box
  5. Click Search

How to ship eBay from the US to the UK

To ship eBay from the US to the UK

  1. Find a box with your preferred size for your item. (Make sure to wrap items of fragile nature)
  2. In your eBay account, you can find the item you sold and from there, you can purchase the shipping label and print it
  3. Ebay automatically shares tracking with the buyer
  4. Once the package is labeled, hand it to the mail carrier or the post office or any shipping service you use and give the delivery destination details including the country (For example the delivery destination country is USA)

Do I need a business license to sell on eBay UK?

There are no specific licenses that one needs to sell on eBay. eBay rules even prohibit the sale of items that would normally need a license to sell in the UK

What is eBay UK Gift cards

These are cards that can be used to pay for almost any item on the eBay UK website

How much are eBay UK Gift cards

Gift cards on eBay UK vary in price. This is because of the different nature or categories of the items. 

Visit https://www.ebay.co.uk/b/Gift-Vouchers-Coupons/172008/bn_1838679 to find the price of gift cards on eBay UK

Where to buy eBay gift cards in the UK

You can buy eBay gift cards from any major retailer near you. You can also purchase online from the eBay UK website 

How to end an eBay auction early UK

To end an eBay auction early

  1. Log into your account
  2. Go to selling 
  3. Locate the item
  4. From the More actions drop-down menu, select End My Listing Early.
  5. If there are bids on your item, choose how you want to end your listing.

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