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My3 account: How to setup and Check my3 account balance

My3 account

What is my3 account?

My3 account is an online portal that enables you to manage plans and subscriptions and other services on your 3 sim using the internet. 

With the my3 account, you can check your allowance, view bills, change plans, control your spending, control overseas roaming and also secure your account.

My3 Account is very important to all 3 network subscribers, below are some details and everything to know about the my3 Account; how to set up, access, retrieve password, close or delete account and many more.

How to set up a my3 account

If you want to register or create a My3 Account, this guide will perfectly teach you how to create one. Follow the steps below carefully to set up  your account. It is also easy to register.

  1. Visit their registration page.
  2. Enter your Three number.
  3. After entering the number, you will receive an SMS containing a PIN or password  on the number.
  4. Use the PIN or password to login. After you have logged in successfully, you can now change your password.

How to access my3 account

If you have already registered for my3 account and want to login or access your account, then it is very simple.

  1. Visit their registration page.
  2. Enter your Three number you used during registration.
  3. You may be asked to enter the email used during registration.
  4. Enter the password you used during registration.
  5. Click on Login and you will be logged in to your my3 account.

However, you want to login on your mobile device, you just need to visit https://new.three.co.uk/account and you will be logged in directly without entering any credentials.

Also, you can also use the mobile app which is available on both the Apple Store and Google Play Store. Download the app on your smartphone for easy access. We will also show you how to download the app in this post.

How to Reset My3 Account forgotten password

If you have forgotten your My3 account, it is very easy to reset your password only if you have your number with you.

  1. Open the website https://new.three.co.uk/account on your internet browser.
  2. Enter your phone number.
  3. Enter your email address if you are asked.
  4. A message will be sent to your phone containing a code.
  5. Enter that code in the field that will be provided.
  6. At the dashboard, click on change password under the security category.
  7. Follow the steps that will be provided to reset your password.

How to close my3 account

If you want to close your my3 account for whichever reason, then you need to contact the customer support for them to delete your account and remove your data from their database.

You can call the customer support team on 333 or 0333 338 1001. If you are a broadband user, you can also call their support team on 500 or 0333 338 1003.

When you call them, give them the honest reason why you want your account to be closed, they will ask some security questions to prove that you own the number, account or SIM.

How to check balance on MY3

Checking your balance on my3 account is very easy. All that you need to do is to login to your dashboard. In your dashboard, Look at the first menu option, that is Allowance, you will be able to check your allowance by clicking on Check your Allowance.

You can check your balance or allowance using their website and mobile apps.

How to download and install the my3 account app on Android and IOS

Three have a mobile app for both iOS and Android. Follow the links below to download the official mobile app;ication for each platform.

Android App on Play store: Click here to download.

iPhone iOS App on App store: Click here to download.

How to top up on my3 account

You can top up your my3 account using either their website or mobile app with a few steps. Follow the steps below to top up your my3 account.

Login to the dashboard and under Allowance, you can buy an add on or top up another my3 number. You can also visit any of their offices for them to do it for you.

1 thought on “My3 account: How to setup and Check my3 account balance”

  1. Pingback: Three pay as you go sim card Activation and Black Friday deals | UK-Help

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